- Travel & Hospitality
Check guests and passengers in from their wallet, before they reach the desk.
Hotels, airlines and travel platforms check identity documents at booking, at check-in and at the gate. When the passport, identity card or driving licence sits in a digital wallet, those checks can happen in advance, with only the details each step needs.
The challenge in travel and hospitality
A single trip can involve the same identity check several times. Airlines collect passport details for international flights, Schengen rules require hotels to have foreign guests complete a registration form and show a valid identity document, and car hire desks copy licences and passports. Staff check unfamiliar documents by eye, queues form at peak times, and copies of passports end up in many systems.
A credential in the traveller's wallet, signed by the issuing state, can be verified before arrival. The guest shares the attributes the registration needs, the business verifies them against the issuer, and the front desk confirms the person in front of them.
Where verification is needed
- Hotel check-in: a faster, modern arrival, with guest details shared from the wallet and verified before the guest arrives, so the registration card is ready when they reach the desk
- Airline and travel platform bookings: capturing verified passenger identity details at booking
- Car hire: verifying the driver's identity and driving licence in the same request
- Short-term rentals: confirming the guest's identity before releasing access codes
- Age-restricted services: proving a guest meets an age threshold without showing a passport
What Vidos does
- Vidos Authorizer sends a single OpenID4VP request covering the credentials a booking or check-in needs
- Vidos Verifier checks person identification data, mobile driving licences and other attestations (SD-JWT VC and mDoc) against their issuers
- Vidos Validator applies your rules, such as matching the guest name on the booking
- Selective disclosure limits the request to the fields guest registration needs, so you hold fewer passport copies
- Each verification is logged, giving an audit trail for registration records
Regulatory context
Article 45 of the Convention implementing the Schengen Agreement requires accommodation providers to have foreign guests complete and sign registration forms and confirm their identity with a valid identity document. Article 5f(2) of the eIDAS Regulation, as amended by Regulation (EU) 2024/1183, lists transport among the sectors where private providers that must use strong user authentication have to accept the European Digital Identity Wallet at the user's request by 24 December 2027.
ICAO has published a technical report on digital travel credentials derived from the chip in an electronic passport. On 8 October 2024 the European Commission proposed a common framework for digital travel credentials and an EU Digital Travel application, which it said would be available from 2030 and would let travellers store their credentials in the European Digital Identity Wallet.
Ready to get started?
Explore the verification infrastructure that organisations across Europe are using to accept digital credentials.