Verify policyholder identity and coverage for claims processing and customer onboarding.

Where verification is needed

• Health insurance: confirming identity and coverage before processing claims
• Motor insurance: verifying identity and driving credential at claims or renewals
• Home insurance: confirming identity and address at claims submission
• Travel insurance: verifying identity when processing claims filed abroad
• Life and pension: confirming identity at application and payout claims
• Professional indemnity: verifying practitioner identity before underwriting

What Vidos does

• Verifies PID and insurance attestation credentials from the digital wallet
• Confirms authenticity, issuer trust chain, revocation status, and completeness
• Applies business rules: policy matching, eligibility dates, coverage type
• Supports both remote and in-person flows
• Returns structured verification result to your claims management system

Benefits for your organisation

• Reduce claims processing cycle time with verified identity from first interaction
• Lower onboarding abandonment: one-session applications without document uploads
• Reduce fraudulent claims with cryptographic credential verification
• One integration covers policyholders from multiple jurisdictions
• Audit trail supports regulatory reporting and dispute resolution

EU context

eIDAS 2.0 requires insurers and major platforms to accept EUDI Wallet credentials by December 2027. The EHDS and proposed ESSPASS are driving further credential digitisation.